Current tenants may log in via the resident sign in section to log into their account. Tenants can view their account information, pay rent online, submit maintenance requests and send customer service questions. 

If you do not have a password, please contact us at admin@cityblock.biz or call (678) 661-1347 for help in getting you set up. If you have forgotten your password, please click on the "request a new one" link.

Maintenance policy: Before submitting a work order please review the following policy:

We must have your maintenance request in writing. It could be in the form of online submittal, email or regular mail. You can definitely call us to give us a heads up especially if it's an emergency. Your maintenance item should be reported as soon as it is noticed. Maintenance requests should be reported early in the day. Late afternoon calls may be handled the next day or late Friday calls may be handled the next Monday. Normally a feedback email will be sent to you from maintenance, if an item has not been addressed properly, please re-report the item to maintenance.

The tenant is usually responsible for maintenance charges if maintenance is requested and no cause for maintenance is found. Tenants are encouraged to investigate the problem and provide management with as much information as possible including pictures. In many cases we may call you and try to talk you though a particular maintenance issue that is minor in nature.

You may find other information regarding maintenance at our website by clicking here.